Cookie Policy
Effective Date: 2026 | Last Updated: 2026
This Cookie Policy explains how JVZooHub ("we", "us", or "our") uses cookies and similar tracking technologies when you visit www.jvzoohub.com. By continuing to use our platform, you consent to the use of cookies as described in this Policy. This Policy should be read alongside our Privacy Policy and Terms of Service.
1. What Are Cookies?
Cookies are small text files placed on your device by a web server when you visit a website. They allow the platform to recognise your device, maintain your session, and remember your preferences. We also use related technologies such as server-side sessions and localStorage where appropriate.
2. How We Use Cookies
As a focused SaaS platform serving business users, our cookie usage is minimal and purposeful. We do not use advertising, tracking, or behavioural profiling cookies. The cookies we use fall into the following categories:
2.1 Strictly Necessary Cookies
These cookies are essential for the platform to operate and cannot be disabled. Without them the Service cannot function.
| Cookie Name | Purpose | Duration |
|---|---|---|
laravel_session |
Maintains your authenticated session. Without this you would be logged out on every page load. | Session |
XSRF-TOKEN |
Cross-Site Request Forgery (CSRF) protection token. Prevents unauthorised form submissions from malicious third-party sites. | Session |
remember_web_* |
Persistent login ("Remember Me") cookie â only set if you tick "Remember Me" at login. | 30 days |
2.2 Functional Cookies
These cookies remember your preferences and settings to improve your experience between visits.
| Cookie / Key | Purpose | Duration |
|---|---|---|
theme_mode |
Remembers your light / dark mode preference so it persists between sessions. | 1 year |
buyer_portal_token |
Keeps buyers authenticated in the buyer portal without requiring them to log in on every visit. | 30 days |
2.3 Security Cookies (Cloudflare Turnstile)
We use Cloudflare Turnstile to protect our login, registration, and contact forms from automated bot abuse. Cloudflare may set cookies as part of its bot-detection and security verification process. These cookies do not track your browsing activity across other sites. See Cloudflare's Cookie Policy for details.
| Provider | Purpose | Duration |
|---|---|---|
| Cloudflare | Bot detection, CAPTCHA verification, and DDoS mitigation on protected forms. | Session / up to 1 year |
2.4 Payment Cookies (Stripe)
Our payment processor Stripe sets cookies during the checkout and subscription management process to prevent fraud and ensure secure payment handling. We do not have access to or control over these cookies. See Stripe's Cookie Policy for details.
| Provider | Purpose | Duration |
|---|---|---|
| Stripe | Fraud prevention and secure payment session management during checkout and billing operations. | Session |
3. Cookie Duration Summary
| Cookie Type | Duration | Purpose | Can be disabled? |
|---|---|---|---|
| Session | Browser session | Authentication & security | No — required |
| Remember me | 30 days | Stay logged in | Yes — opt-in at login |
| Theme preference | 1 year | Light / dark mode | Yes — clears on cookie delete |
| Cloudflare | Session / 1 year | Security & performance | No — may block form access |
| Stripe | Session | Payment security | No — required for billing |
4. How to Control Cookies
You can control cookies through the following methods:
- Browser settings: Most browsers allow you to view, block, or delete cookies. Refer to your browser's help documentation for instructions specific to your browser.
- Third-party opt-outs: Cloudflare and Stripe offer their own privacy settings and opt-out mechanisms via their respective privacy portals.
Important: Disabling strictly necessary cookies (session, CSRF) will prevent you from logging in or using core platform features. Disabling Cloudflare security cookies may prevent access to our login and registration forms.
5. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be communicated with an updated "Last Updated" date at the top of this page. Continued use of our platform after any update constitutes your acceptance of the revised Policy.
6. Contact Us
If you have questions about our use of cookies or wish to exercise your privacy rights, please contact:
- Support: support@jvzoohub.com
- Legal / Privacy: legal@jvzoohub.com
- Website: www.jvzoohub.com